Cunsultai · Legal
Refund Policy
Cunsultai, trading as CHATGPTCITED, offers a 30-day money-back guarantee on purchases processed by Paddle.
Last updated: September 17, 2026
30-day money-back guarantee
If you are not satisfied with your purchase, you may request a full refund within 30 days of the order date. This applies to eligible website-build deposits, one-time purchases, and subscription payments, subject to rights and remedies required by applicable law.
How to request a refund
Visit paddle.net and provide the email address and order details used at checkout. You may also email moreinfo@chatgptcited.com for help locating your order.
Processing and subscriptions
Paddle, our Merchant of Record, reviews and processes refund requests. Approved refunds return to the original payment method; bank processing times may vary.
Canceling a subscription prevents future renewals but does not automatically request a refund for a previous payment. Submit a separate refund request within the 30-day period if needed.
Consumer rights
This policy does not limit any cancellation, refund, or other rights you have under applicable consumer law or Paddle's Refund Policy. See our Terms & Conditions for additional purchase terms.